About Annya
Annya is part of our front-of-house team—fielding calls, organising appointments, and keeping clients in the loop from first contact to sign-off. She triages new enquiries, books the right time slots, double-checks addresses, and follows up on quotes and invoices. Working across engineers and vendors, she maintains tidy calendars, updates the CRM, and makes every interaction clear, friendly, and fast.
Hobbies & Interests
- 📸 Photography
- ☕ Coffee & cafés
- 🚶♀️ Weekend walks
Core Admin Areas
Call Handling & Triage
Answers calls, captures issues, prioritises urgent tickets.
Appointment Scheduling
Calendar bookings, smart rescheduling, route-aware time slots.
Client Communication
ETAs, confirmations, quote follow-ups, post-service check-ins.
Admin & Billing
CRM updates, invoices, deposits, documentation & receipts.
Get in Touch
Prefer the main contact form? Submit a request and select Admin / Scheduling, or email annya@nerds2u.co.uk.